Digital Community Manager

Posted On: November 30, 2016

Journalism Job

Media Organization: News Deeply

Company Description

News Deeply is dedicated to bringing thought leaders together, enhancing public engagement, and improving the user experience of complex global issues. Our team of journalists and technologists builds unique, user-centered resources that fuse news, live events, information design, and social participation.

On News Deeply digital platforms, our reader engagement shows in our metrics. Our banner site, Syria Deeply, has seen a peak 60% return rate and a recent average of eight minutes spent on site. Through our media resources and events we have connected government decision makers, business leaders, policymakers, ambassadors from several countries, well-regarded academics, and well-connected organizers worldwide. Ebola Deeply, launched in October 2014, served as a real-time crisis monitor during the deadly outbreak.

In addition to our single-subject information hubs, the News Deeply team ideates and creates custom projects for think tanks, institutions, and private sector partners.

Job Description

News Deeply, an award-winning journalism startup that has been called “The Future of News” by Time Magazine, is seeking a Community Manager based in New York. This person will be highly involved in our social media management, and will help us experiment with new platforms and audience development initiatives.

RESPONSIBILITIES

• Research and reach out to key audiences and potential partners for newly created News Deeply sites.
• Work with the editorial and product teams to figure out new ways of engaging and growing communities of News Deeply readers.
• Develop and implement social media strategy for News Deeply social platforms to amplify the reach and impact of our own reporting and partner content.
• Contribute to the development of innovative platforms that help to connect News Deeply communities.
• Exercise creativity, problem-solving and grit. We might need you to pick up the slack or step up to unexpected responsibilities – we’re a startup!
• Some travel will be involved and you must be able to work effectively as a remote team member. We have team members in New York, Hong Kong, San Francisco, Minneapolis, Beirut, India and Armenia.

REQUIREMENTS

• Extensive experience with Facebook, Twitter and other social platforms
• Familiar with expert/specialist social networks that serve niche communities (examples: Reddit, Quora, Tumblr)
• Comfortable using third-party social media toolkits (examples: Buffer, Hootsuite, TweetDeck)
• Curious about digital media experiments
• Experience in designing compelling digital experiences and platforms
• BA or equivalent experience in journalism, publishing, media studies, English or related field

To Apply

Candidates can come from a wide array of backgrounds – but experience in journalism, social media, copywriting, public relations, community outreach, user research and/or data analysis will be considered a plus. Interested parties write to jobs@newsdeeply.org with a resume and cover letter, specifically addressing one or both questions:

• Tell us about a time that you organized an event or coordinated a community using social media or digital networks.
• Tell us about a time that you solved a difficult problem using social media or digital networks.