Posted On: October 18, 2016
Media-Related Job
Media Organization: Services for the Underserved
Company Description
Founded in 1978, Services for the UnderServed (SUS) works with more than 25,000 individuals and families to create pathways to rich and productive lives by offering housing, employment, skills-building, treatment and rehabilitation. By delivering high quality services that address the complex circumstances of each person, we transform lives, improve neighborhoods and boost future generations. With a staff of 2,000, SUS is supported by various local, state and federal government agencies as well as foundations, corporations and individuals donors.
Providing close to $200 Million in services, SUS is headquartered in New York City and operates its programs and services throughout the 5 boroughs.
Job Description
Working collaboratively with internal and external resources, the Manager, Communications & Marketing will help lead the development and implementation of SUS’ legacy and digital communications, aligning all communications efforts and marketing strategies with the overall goal of unifying and strengthening messaging, growing the agency’s visibility and supporting the agency’s revenue generation efforts.
Supporting a strong partnership between a visionary CEO and an action-driven Chief of Staff, the Manager of Communications & Marketing will generate and drive the message to the public that SUS is a community of opportunity for people whose lives have been challenged by poverty, mental illness, trauma and/or developmental disability. Internally, the Manager of Communications & Marketing plays the role of lead cheerleader and communicator for a staff of over 1700 committed individuals in 70 locations.
The Manager of Communications & Marketing must be a self-starter, creative, a wiz at social media, have good people and public relations skills and be an active listener able to take direction and multi-task.
Juggle multiple assignments related to production of printed, visual and e-materials
Create and secure stories of recovery and resilience about the SUS family for pitches to donors, media and in feature articles
Create and execute all social media strategies
Guide internal communications so that the SUS culture is supported and promoted
Keep the web current at all times with blog posts and other updates
Interface with Resource Development Department towards the creative promotion of proposals and events.
Establish collegial working relationship with service divisions to help ensure information on program events and achievements are shared ongoing as a necessary feed for content development
Identify compelling SUS stories to pitch to community and regional media
Keep staff informed on internal news with weekly Intranet updates, monthly announcements and other updates as needed
Identify, write/edit and distribute content for:
Bi-weekly SUS e-newsletter for distribution to all stakeholders
Periodic report of accomplishments to serve as a communications vehicle for donors, investors and prospects
SUS’ digital entities (e.g. website, Intranet, social media, mass email communications)
Live tweeting and related social media platforms
Design and create collateral materials for fundraising and public/community relations efforts and internal events
Gather and/or edit stories, design and produce quarterly division-specific newsletter
Guide the development and production of new videos that showcase the SUS story
Attend and report on SUS events. Take photos of internal events
Create and execute a monthly social media plan
Drive and manage SUS’ digital platforms to deliver traffic, followers and engagement with key audiences (donors, funders, employees, participants, other stakeholders)
Assist in managing relationships with communications’ partners and agencies
Measure and analyze all communications efforts and activities to ensure ROI
Other related assignments as directed by the Chief of Staff
To Apply
Interested applicants will email resumes to: jkakopieros@sus.org