Digital Communications Producer

Posted On: March 5, 2024

Journalism Job

Media Organization: CatchLight

Company Description

CatchLight is a visual-first media organization. We believe in the power of images to inform, transform and connect communities. We act as a catalyst, connecting visual storytellers, communities and media organizations to represent and bring about solutions to urgent social issues. We support emerging talents and leaders in the field of visual storytelling to meaningfully engage audiences and push innovation in the field.

Job Description

CatchLight is in an exciting growth period — join us as we expand our groundbreaking model for local visual journalism. We are looking for a passionate, creative, and detail-oriented Digital Communications Producer to join our team in amplifying impactful visual stories and content from across CatchLight programs.

The Digital Communications Producer (DCP) is a creative content whiz who will help engage and grow audiences for CatchLight programs through strategic use of our website, email, and social media channels. Here’s how they’ll do it.

Developing a deep understanding of CatchLight’s programs and brand value:

Through regular participation in CatchLight team, communications, and project meetings, as well as occasional in-person events, the DCP will gain a global perspective of the organization in order to translate its work and outcomes into clear, compelling content and campaigns.

Content design, publishing, programming, and performance reporting:

Working with photography, video, and written content from our program staff and leadership, the DCP will channel this information into our website CMS and creative templates, and deploy content through our email and social publishing platforms.

The DCP will lead our social content operations, scheduling posts and managing ad campaigns around key activations such as fellowship applications, feature stories, and events including our annual Visual Storytelling Summit (San Francisco) and Night of Photojournalism (Paris).

With support and direction from the Communications Director, the DCP will implement a social programming calendar that supports a steady stream of content to uplift our program work, expand our reach, and generate audience insights to iteratively enhance our approach.

The DCP will draw from platforms including Google Analytics, Buffer, Mailchimp, and other sources and work with the Communications Director to assemble monthly performance reports that help us see what’s working well and identify opportunities to better engage our audiences.

Social listening and community engagement:

The DCP will be plugged into all CatchLight digital channels to field and direct incoming messages and requests to appropriate staff, as well as monitor issues, activities, and events related to our work to help us build our share of voice on those channels.

With guidance from program staff and Communications Director, the DCP will help identify and act on opportunities to proactively share our content with organizations, networks, and communities that may help amplify the work of our fellows, newsroom partners, and contributors.

Job Requirements

Essential Qualifications:

A passion for and commitment to high-quality visual journalism and storytelling and advancing cultural representation in all aspects of the visual field.

1-5 years of experience working in digital media, journalism, photojournalism, external communications, marketing, or a related field.

Exceptional writing and experience crafting external messaging for diverse audiences — working knowledge of AP style is a plus.

Experience managing social media accounts, including monitoring and reporting analytics.

Experience with website CMS (e.g., Squarespace, WordPress) and email service providers (e.g. Mailchimp)

Strong design sensibility and comfort with tools such as Canva — experience in creative, video, and graphic design is a plus.

Experience collaborating in cross-functional teams; ability to triage and respond to requests in a timely fashion; and ability to adapt in a dynamic environment with a lean staff.

Ability to travel occasionally for CatchLight events.

Physical Qualifications:

Ability to communicate via phone, text, zoom, email and other software

Ability to work at a computer for extended periods of time

CatchLight is a hybrid office environment and candidates should be located in the Greater San Francisco Bay Area.

The salary scale for this position is $60,000 - $90,000. This position is full-time, exempt with full benefits.

Benefits include:
Paid time off 21 days per year
Paid holiday 15 days per year
Summer Friday half days
Flexible working hours
Remote work (office day once weekly)
Health, vision and dental insurance
401k with a company match option

•••

CatchLight is committed to fostering a diverse workforce, and maintaining a workplace that is equitable, inclusive and safe for all employees.

CatchLight is an equal opportunity employer. CatchLight is committed to providing a work environment free of harassment, discrimination, retaliation, and disrespectful or other unprofessional conduct based on sex, sex stereotype, race, color, creed, gender, gender identity, gender expression, religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, medical condition, genetic information, sexual orientation, weight, height, military or veteran status, or any other characteristic or status protected by federal, state, or local law. This policy applies to all employment practices including hiring, benefits, promotions, training, disciplinary action, and termination.

To Apply

To apply, please submit a resume, three writing or project samples, along with a cover letter that includes a response to the following: Tell us about a time you were moved or influenced by visual journalism, and be sure to include a link to the story.

Apply online via Submittable:
https://catchlight.submittable.com/submit/83a5bfae-b395-4c6a-9bee-ab1aab94b4e4/job-posting-digital-communications-producer

The post will remain open until filled.