Communications Analyst - Consultant

Posted On: October 2, 2015

Media-Related Job

Media Organization: New York City Department of Education

Company Description

The New York City Department of Education (NYCDOE) is the largest school system in the nation. Chancellor Carmen Fariña oversees a system of more than 1,600 schools serving about 1.1 million students. The Division of the Senior Deputy Chancellor and School Support develops, implements, and establishes strategies to strengthen the NYCDOE’s efforts to engage and support public schools and families throughout New York City.

Job Description

The Office of School Support and Supervision (OSSS) is part of the NYCDOE Division of the Senior Deputy Chancellor and School Support. OSSS supports all NYCDOE field staff (superintendents and Borough Field Support Center (BFSC) staff) in order to support instruction and student achievement, engage families, and help implement citywide initiatives to more than 1,600 New York City public schools.

As a member of the OSSS School Workflow Management (SWM) team, the communications analyst will play a critical role in streamlining Central asks of superintendent teams, BFSC teams, and principals. The School Workflow Management team carries out this work by ensuring that principals and field staff receive high-quality, actionable, and reliable information via the Chancellor’s publications: Principals’ Weekly and Field Support for Schools.

Principal Duties and Responsibilities:

Copy Editing (50% time)
 Edit communications in both Field Support for Schools and Principals’ Weekly, the Chancellor’s weekly publications that communicate NYCDOE policies and other information to all field staff and principals.
 Work with NYCDOE Central office teams to develop communications plans in order to deliver timely, clear, and concise communications to superintendents, Borough Field Support Center staff, and schools through the weekly publications.
 Provide copy editing support to Central office staff on additional publications to schools, including guidance and policy documents.

Quantitative Analysis (30% time)
 Conduct research on how subscribers and submitters use the weekly publications and use responses to inform decisions.
 Collect, and analyze data regarding the volume, content, submitters, and recurrences of policy announcements.
 Write reports based on analytical results to inform the team’s publication process.

Online Publishing (20% time)
 Provide technical support for the publications, including posting and updating hyperlinks, prioritizing announcements, managing the Table of Contents in the weekly communications, and other related tasks.
 Help the team develop and implement an improved online publishing system for the weekly communications.

 Excellent written and verbal communication skills and a strong interest in public education, communications, public policy, political science, operations, or a related field.
 Proficiency in online publishing, including experience with content management systems, website design and maintenance, and internet security is preferred.
 Microsoft Office platforms, particularly Word and Excel.
 Proficiency in quantitative analysis, including working knowledge of data analysis, table management and graph development in Excel.

To Apply

Commitment: 25-35 hours/week (flexible), contingent on funding and workload. The intended start date is for late-October, 2015, with the option to transition to full-time, pending funding and approval.

Application Directions: Resumes and cover letters are being reviewed on a rolling basis.

To apply, please email your resume and cover letter by October 9 to Kareen Atkinson at Your cover letter and resume should describe your related experience, interest in the position, and weekly availability (# hours/days of week); please note that Monday, Tuesday, and Wednesday availability is required for this position.