Position Overview:
Perform all basic functions of the Records Management Department, including inventory and index of records (both physical and electronic), quality control of data entry and document conversion. Serve on Records Management Help Desk (duties include responding to user requests for records by conducting searches in Records Management Application, and deliver and pick up requested records). Plan and support electronic records management strategies, processes, and systems for the Economic Development Corporation's information assets (including born-digital records in multiple formats and records converted from analogue media; long-term preservation strategies; and capture of metadata). Provide consulting services and technical assistance to program staff and other EDC departments. Conduct training sessions for users on basic records management, on the use of the department's Records Management Application, and on the management of electronic records generally (e.g., network drives). Works under limited supervision, with wide latitude for the use of initiative and independent judgment.
Responsibilities:
*Perform all basic functions of the Records Management Department, including inventory and index records (both physical and electronic), and serve on Records Management Help Desk (duties include responding to user requests for records by conducting searches in Records Management Application, and deliver and pick up requested records).
*Research, analyze and recommend strategies and actions necessary to plan, develop and implement a records management program for the electronic records generated by EDC departments.
*Assist in planning, coordinating, and scheduling future needs of the Company's electronic records management system and repositories; including close work with IT counterparts. Participate in the integration of structured and unstructured information with corporate electronic records management applications.
*Design business processes and workflows for the creation, classification, access, maintenance, and compliant destruction of electronic information; including the definition of data rules and relationships.
*Develop methods of quality control and migration strategies to ensure integrity of records and related metadata.
*Develop and deliver training in the use of electronic records management systems.
*Assist with the development of program procedures, standards and manuals in accordance with program objectives and goals.
*Document policies, processes, and procedures dealing with electronic records.
*Advise and consult with users on the development of departmental interfaces and management of network drives.
*Maintain a high regard for personal safety, the safety of company assets and employees, and the general public.
*Conduct special projects as assigned by the Vice-President and Supervisor.
Qualifications:
*Master's Degree in Library Science or equivalent
*Two years professional experience managing electronic records or digital content, archives records management.
*Work experience conducting basic reference searches; serving on help/reference desk; and capturing metadata.
*Solid understanding of Records Management concepts and principles (including but not limited to: classification, life cycle management, conversions, migration, etc.).
*Ability to work independently and manage tasks and time lines.
*Ability to analyze data, to formulate conclusions, and to write well organized and grammatically correct reports/correspondence.
*Ability to communicate with a variety of individuals and personalities at all levels internally and externally, and to effectively explain records management and information technology.
*Ability to lift boxes of records weighing up to 35lbs.
*New York City residence is required within 180 days
Preferred Qualifications
*Five (5) years' experience in managing electronic records or archives
*Proficiency with information processing systems; software applications; supporting the processing & distribution of data